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Over the years, Animal Supplies has built a reputation around both excellence in distribution as well as uncompromising customer service. As an independent family-owned business, Animal Supplies offers an agile and adaptable business model with no affiliation to any single retailer or manufacturer. We are proud to be a true family business, not only because several generations are involved in working in and on the business, but more so because Animal Supplies is built on a foundation of family values such as trust, support, collaboration and positive personal relationships. It is to this that we attribute much of our success.
Our philosophy is to provide a supportive, enjoyable and growth-oriented environment where our employees can reach their potential. We take every opportunity to promote from within. Staff retention rates are exceptional with 12% of current employees having worked for Animal Supplies for more than 10 years and a further 30% having worked for the company for between 5-10 years. We also have a high-level commitment to health and safety.
Our Origins From its humble beginnings in a small Sydney suburban garage in 1993 to our present location, Animal Supplies has seen many significant changes and milestones:
1993 – moved to new premises 500m2 with 10 employees
1994 – published the first ‘Animal Book’ annual resellers pricelist and reference book as well as the first ‘Supa Sale’ specials catalogue
1997 – moved to a larger 900m2 commercial property with 20 employees
2000 – purpose-built a 3000m2 warehouse and office facility with 40 employees
2002 – began distributing premium pet food
2007 – relocated to current 16,000+ m2 facility with 70 employees
2010 – 120+ employees
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To be remarkable in all that we do and to impart our purposes to customers, employees and suppliers through a continued will to innovate, evolve and inspire.
To seamlessly unite supply with demand through our innovative national distribution. We strive to remain at the forefront of evolution and excellence in distribution and customer care within the Pet and Equine markets. By building positive internal and external relationships, we endeavour to continually add worth to our customers, suppliers and employees. On these foundations, we intend to drive the ongoing growth of these dynamic markets within the supply chain.
Commitment to Providing the Exceptional, Genuine Care, Guidance, Hard Work, Relationships, Responsiveness, Amity, Integrity, Truth, Professionalism, Enjoyment, Collaboration, Ethics, Trust, Health and Safety, Independence, Support, Security, Sharing, Inspiration.
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